Return & Refund Policy

Return & Refund Policy

At Shopivo, we want you to have a smooth shopping experience. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Eligibility for Return/Replacement

A return or replacement may be considered if:

• You received a damaged product.
• You received an incorrect product.
• The product has a manufacturing defect.

How to Request a Return or Replacement

Please contact us through our Contact Us page and provide your order number along with details of the issue. We may request photographs or other information to verify the issue.

Refunds

If your refund is approved, the applicable amount will be processed through the original payment method, subject to the payment provider's processing time.

Non-Returnable Situations

Returns may not be accepted for products that have been damaged due to misuse, improper handling, or normal wear and tear.

Important

Return and replacement eligibility may vary depending on the product and supplier's applicable policies.

Contact Us

For any return or refund-related questions, please contact us through our Contact Us page.